Shipping policy

Shipping Policy

Thank you for shopping with Kyndly.

Processing Time

Orders are typically processed within 1 to 3 business days after payment confirmation.

Delivery Times

Estimated delivery times:

  • United Kingdom: 3 to 7 business days
  • European Union: 5 to 10 business days

Delivery times may vary during holidays, promotional periods, or due to courier delays.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email where available.

Shipping Delays

While we work hard to meet delivery estimates, unforeseen delays may occur due to customs, weather conditions, or courier issues.

Product Safety

All products stocked by Kyndly meet UK safety standards. Feeding and skincare items are BPA-free and tested for infant safety.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional shipping fees.

Contact

If you have questions about your shipment, please contact our customer support team.