Shipping policy
Shipping Policy
Thank you for shopping with Kyndly.
Processing Time
Orders are typically processed within 1 to 3 business days after payment confirmation.
Delivery Times
Estimated delivery times:
- United Kingdom: 3 to 7 business days
- European Union: 5 to 10 business days
Delivery times may vary during holidays, promotional periods, or due to courier delays.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email where available.
Shipping Delays
While we work hard to meet delivery estimates, unforeseen delays may occur due to customs, weather conditions, or courier issues.
Product Safety
All products stocked by Kyndly meet UK safety standards. Feeding and skincare items are BPA-free and tested for infant safety.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional shipping fees.
Contact
If you have questions about your shipment, please contact our customer support team.